View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0001420 | T99X171.00 SKB Eagle | SW | public | 2022-01-10 12:13 | 2022-08-10 09:33 |
| Reporter | (ALTech) Younkwang Jung | Assigned To | (ALTech) Younkwang Jung | Due Date | |
| Priority | normal | Severity | s6-feature | Reproducibility | have not tried |
| Status | closed | Resolution | fixed | ||
| Summary | 0001420: [Smart3][BTF][ATT] Issue where VoD play cannot be verified during ATT test in Smart3. | ||||
| Description | Hi Kerwin During the ATT test, there is an issue in Smart3 HLS player that the PTS value does not increase. This issue has no problem with the synaptics chipset, but there is a problem with the Amlogic chipset. SKB confirmed that VoD is played by checking the value of the mediaPos displayed in the log instead of the PTS value. ====================================================================================================== 01-07 19:07:10.887 6132 6132 D EventLogger: state [eventTime=0.99, mediaPos=1855.00, window=0, period=0, READY] 01-07 19:07:10.888 6132 6132 D EventLogger: isPlaying [eventTime=0.99, mediaPos=1855.00, window=0, period=0, true] 01-07 19:07:11.849 6132 6132 D HLSPlayer: onRenderedFirstFrame 01-07 19:07:11.849 5351 5383 I IPTV_CALLBACK: BTF|onRenderedFirstFrame||2205|HLS onRenderedFirstFrame 01-07 19:07:11.850 5351 5383 I IPTV_CALLBACK: BTF|onRenderedFirstFrame||2215|Send Play Start Info(20008) 01-07 19:07:11.851 6132 6132 D EventLogger: renderedFirstFrame [eventTime=1.95, mediaPos=1855.75, window=0, period=0, Surface(name=null)/@0xe07a8c3] 01-07 19:07:12.863 5351 5351 D VODPlayerUIControl: mHandlerUI| type: VOD, what: 1110, mPlayer: isPlaying: true, state: Started 01-07 19:07:12.876 5351 5351 D VODPlayerUIControl: mHandlerUI| type: VOD, what: 1014, mPlayer: isPlaying: true, state: Started 01-07 19:07:13.034 6132 6132 D EventLogger: loading [eventTime=3.13, mediaPos=1857.52, window=0, period=0, false] 01-07 19:07:16.048 6132 6132 D EventLogger: loading [eventTime=6.15, mediaPos=1860.56, window=0, period=0, true] 01-07 19:07:16.149 6132 6132 D EventLogger: loading [eventTime=6.25, mediaPos=1860.66, window=0, period=0, false] 01-07 19:07:20.202 6132 6132 D EventLogger: loading [eventTime=10.30, mediaPos=1864.73, window=0, period=0, true] 01-07 19:07:20.301 6132 6132 D EventLogger: loading [eventTime=10.40, mediaPos=1864.79, window=0, period=0, false] .. ======================================================================================================== SKB's suggestion method is to "After create a daemon, it check the mediaPos value, and confirm the VoD play " Nothing has been decided yet. Is there any other opinion to verify that STB is playing VoD during the ATT test? Thank you YK.Jung | ||||
| Tags | No tags attached. | ||||
| Attach Tags | |||||
| User List |
(ALTech) JunGyu Kim , (ALTech) SY Yoon , |
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Hi Younkwang, Is HLS player add in current Smart3 FW? After testing with v532 (latest version), I found PTS can be read. ps. In v531, PTS can be reported directly. In v532, the keycode of STBCommunicationTest need to be changed and then PTS can be reported. |
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Note: 1. UI-532 has already enabled HLS player for playing VOD. 2. Advertisement is played before VOD Content. Advertisement is played with RTSP Player, so PTS changes while playing advertisement. |
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Hi Younkwang, A. I am trying to play VOD and check the status of HLS Player. After playing an advertisement for 30 sec, the player exits and shows some message. Please check the attached pic1. And it can not play VOD again after playing VOD for 1 or 2 times. Please check the error message with the attached pic3. B. Besides this, the login procedure has some problem. By logging in with ATT test account, it shows some message. Please check the attached pic2. It seems that the login procedure is not completed, but it works well after rebooting. I am not sure if A is related to B or not. Please help to check it. |
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Hi Younkwang, Additional information is attached. VOD1.log recorded the log of playing an advertisement and then exiting. You can check it around [01-12 20:27:57.594]. -------------------------------------------------------------------------------------------------------------------- 01-12 20:27:57.594 7353 7372 D IPTV_CALLBACK: BTF|onPlayStatus||1749|onPlayStatus - nDevice : Main0 playStatus : <?xml version="1.0"?> 01-12 20:27:57.594 7353 7372 D IPTV_CALLBACK: <event name="PlayerStatusChanged"> 01-12 20:27:57.594 7353 7372 D IPTV_CALLBACK: <sWindow>MAIN</sWindow> 01-12 20:27:57.594 7353 7372 D IPTV_CALLBACK: <sPlayerMode>VOD</sPlayerMode> 01-12 20:27:57.594 7353 7372 D IPTV_CALLBACK: <sPlaybackStatus>STOP_EOF</sPlaybackStatus> 01-12 20:27:57.594 7353 7372 D IPTV_CALLBACK: <dCurrentPositionKiloByte>0</dCurrentPositionKiloByte> 01-12 20:27:57.594 7353 7372 D IPTV_CALLBACK: <dCurrentPositionInMiliSec>30995</dCurrentPositionInMiliSec> 01-12 20:27:57.594 7353 7372 D IPTV_CALLBACK: <sLastURL>rtsp://ecdnnads.hanafostv.com:555/adv/1641276681309_CM_ADV.ts</sLastURL> 01-12 20:27:57.594 7353 7372 D IPTV_CALLBACK: <dContentSize>30995</dContentSize> 01-12 20:27:57.594 7353 7372 D IPTV_CALLBACK: </event> 01-12 20:27:57.594 7353 7372 I BtvMediaPlayer: onCompletion 01-12 20:27:57.595 7353 7372 I BtvMediaPlayer: setState PlaybackState: Completed 01-12 20:27:57.596 7353 7353 I VODPlayer: VOD Loading Promotion Completed 01-12 20:27:57.596 7353 7353 D VODAdManager: sendVODPromotionLog() vodPromotionLogType : 60 01-12 20:27:57.596 7353 7353 D VODAdManager: sendLogAd() trackingId : 80d30c9b-ffd5-3628-9fae-f2e5c390d535, 60 -------------------------------------------------------------------------------------------------------------------- 01-12 20:27:57.605 7353 7353 I VODAdManager: startVODPromotion() type : btv/vod-preroll 01-12 20:27:57.605 7353 7353 I VODAdManager: startVODPromotion() preroll play complete. save key : CS02000142 01-12 20:27:57.605 7353 7353 I VODPlayer: processPlayVOD [false] 01-12 20:27:57.605 7353 7353 I VODAdManager: endVODPromotion() 01-12 20:27:57.605 7353 7353 D VODAdManager: sendVODPromotionLog() vodPromotionLogType : 60 01-12 20:27:57.605 7353 7353 I VODAdManager: sendVODPromotionLog is err!!! because adInfo is null 01-12 20:27:57.605 7353 7353 D UIControlManager: removeAudioModeChangeListener() listener : com.skb.google.tv.ad.VODAdManager$7@9b519d8 01-12 20:27:57.605 7353 7353 I VODPlayer: [Jam Docu 강정()] PLAY_VOD_STATE 01-12 20:27:57.606 7353 7353 I PlayerManager: onPlayerTypeChange() called. mediaType : VOD 01-12 20:27:57.606 7353 7353 D PlayerManager: onPlayerTypeChange() mPrevMediaType is PROMOTION_VOD_START 01-12 20:27:57.606 7353 7353 I PlayerManager: setPrepareVod : false 01-12 20:27:57.606 7353 7353 D Contextual: makeUri | {"from":"com.skb.tv","domain":"adv","extras":{"state":"end"}} 01-12 20:27:57.606 7353 7353 D Contextual: mIsLimitStart : false, mIsTempLimitStart : false |
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Hi Younkwang, Here are my test results. v531: - No problem in Authentication - Play VOD for 30 sec and then it exits and shows R401 (pic4) v532: - There is problem in Authentication (video1) = The authentication seems not completed = rebooting box and it goes to main page - Play VOD for 30 sec and then it exits and shows R401 (pic5) => 1. The authentication problem happens in v532. 2. Please help to check why we cannot play VOD content. Is there any limitation? |
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Hi Younkwang, It looks like that the above problems (authentication & R401) are also related to VPN settings. I will check it more. |
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Hi Younkwang, AttDaemon(220126) is already provided. Please let me know if this app works well or not. |
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Hi Mr. Bcan Yeh, I tested AttDaemon. As I mentioned on wechat before CNY holidays, I tried to test VoD test 2 times. But there is no PTS data for both Live TV and VoD after stop VoD test./ I played VoD more than 5 min., actually 8 min. Can you check it ? Best Regards, SuhYoung YOON |
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Hi Mr. Bcan Yeh, I tested with HM Solution on your ATT deamon using IPTVSTBChecker. I attached IPTVSTBChecker and its Guide. On AV Play test, we have different test result with STBCommunicationTest. IPTVSTBChecker test command is as follow on AV Play. 1st LIVE CH test MSG-KIND:COMMAND COMMAND-KIND:CHANNEL 2nd VOD test MSG-KIND:COMMAND COMMAND-KIND:VOD 3rd VOD Stop MSG-KIND:COMMAND COMMAND-KIND:VOD-STOP 4th LIVE CH Test MSG-KIND:COMMAND COMMAND-KIND:CHANNEL The test result of IPTVSTBChecker is fail sometimes at 4th LIVE CH Test. But result of STBCommunictionTest is OK with the same sequence. So could you check your new ATT Daemon with IPTVSTBChecker ? If you have any questions, please let me know. Best regards, SuhYoung YOON |
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Hi Mr.Yoon, For PTS, AttDaemon(220126) can check PTS from RTSP player and HLS player. Please help to provide information for checking this problem. a. dumpsys package com.vasott.attdaemon | grep -A18 "Package \[com.vasott.attdaemon\]" b. getprop | grep version c. full log of Live TV and VOD test ps. Did you replace the VOD-Start command as I mentioned in wechat? --------------------------- 1C,5000 2B,3000 25,3000 22,3000 26,3000 0F,3000 12,3000 12,3000 12,3000 12,3000 --------------------------- |
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Hi Mr.Yoon, I can't check my device in Command Tab in IPTVSTBChecker at Setp 8. I think IPTVSTBChecker should connect to a management server and get the DUT information, right? How to check if IPTVSTBChecker is connected to the management server or not? |
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Hi Mr. Bcan Yeh, I attached updated guide document. I missed 1 page. Please check page 6, step 9 ~ 11. Best regards, SuhYoung YOON |
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Hi Mr.Yoon, Is there any limitation to log in IPTVSTBChecker? I tried many times but I can't log in since 18:00. |
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Hi Bcan Yeh, Now it works. I think SKB system has been issue yesterday. Could you try again ? Best Regards, SuhYoung YOON |
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Hi Mr.Yoon, 1. I can't play broadcast in Taiwan. If you can provide ts file of ch7 and ch9, I will try to simulate TV broadcast and verify IPTVSTBChecker. 2. After receiving the command 'HW-TEST-STOP', I can't check command 'LOGOUT' from IPTVSTBChecker. Is the ATT flow of IPTVSTBChecker changed? |
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Hi Mr. Bcan Yeh I attached my test result. NO Audio Alert_KBS1_0209.txt : IPTVSTBChecker result file ATT_log_0209.txt : STB log during ATT Test You can find the errors in "NO Audio Alert_KBS1_0209.txt". [2022-02-09 15:25:52][1]# alert # - [0]================================= IPTV 변경 실패(KBS1) [2022-02-09 15:26:12][1]# alert # - [0]================================= No Video Alert 발생(KBS1) [2022-02-09 15:26:12][1]# alert # - [0]================================= No Audio Alert 발생(KBS1) It mean that there is No Video/Audio Alert issue. I think that there is no pts value in KBS1 live channel. You can check 2 log files based on time. Best regards, SuhYoung YOON |
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Hi, Bcan, Please use the uploaded ts files. It was captured today on ch7 and ch9. Thank you. |
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Hi Mr.Yoon, AttDaemon version 220209 is provided. Please help to check if this version is ok or not. |
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Hi Mr. Bcan Yeh, Could you check this version with BFX-UH200 Model ? ATTDaemon doesn't update when STB reboot with ATT Daemon USB Driver. I tested with latest version(17.532.8) of BFX-UH200. Best Regards, SuhYoung YOON |
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Hi Mr.Yoon, If you reboot STB with ATT Daemon USB Driver, AttDaemon will check the default path for updated AttDaemon. In UHD4, the default path is /storage/sdcard3. While a USB driver is inserted, it will be mounted to /storage/sdcard3. But the USB mount point was changed since V532. 17.520.8-20211022 : /storage/sdcard3 17.524.8-20210506 : /storage/sdcard3 17.532.2-20211203 : /storage/sdcard1 17.532.8-20211224 : /storage/sdcard1 That's why you can't update AttDaemon successfully. If you insert USB driver after booting the box, system will send a path according to the actual mount point. AttDaemon could be updated successfully. I don't know why the default path was changed. Here are two ways to correct this problem: 1. Modify AttDaemon 2. Modify the default mount point (FW) Please let me know if you want to modify AttDaemon. |
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Note: UHD4 is upgraded to Android 10 since 17.532.x. AttDaemon needs to add the case and verify related functions. |
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Note: AttDaemon(220217) has released. |
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@Bcan Yeh, Could you attach the latest ATT Daemon for management ? Best Regards, SuhYoung YOON |
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Here is the formal release of AttDaemon (220217). https://drive.google.com/file/d/1l1oAmRT7thrgX9cYnxlldXi_rryY7u1N/view?usp=sharing This release is also uploaded to ALT ftp /release_by_fxn/AttDaemon. |
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AttDaemon(220217) is released. |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2022-01-10 12:13 | (ALTech) Younkwang Jung | New Issue | |
| 2022-01-10 12:13 | (ALTech) Younkwang Jung | Status | new => assigned |
| 2022-01-10 12:13 | (ALTech) Younkwang Jung | Assigned To | => (SW) Kerwin Chen |
| 2022-01-10 12:14 | (ALTech) Younkwang Jung | Issue Monitored: (SW) Brent Choi | |
| 2022-01-10 12:14 | (ALTech) Younkwang Jung | Issue Monitored: (ALTech) SY Yoon | |
| 2022-01-10 12:14 | (ALTech) Younkwang Jung | Issue Monitored: (ALTech) JunGyu Kim | |
| 2022-01-10 12:51 | (SW) Kerwin Chen | Assigned To | (SW) Kerwin Chen => (SW) Bcan Yeh |
| 2022-01-10 12:51 | (SW) Kerwin Chen | Severity | s2-severe => s4-minor |
| 2022-01-12 15:42 | (SW) Bcan Yeh | Note Added: 0009328 | |
| 2022-01-12 15:42 | (SW) Bcan Yeh | Assigned To | (SW) Bcan Yeh => (ALTech) Younkwang Jung |
| 2022-01-12 15:45 | (SW) Bcan Yeh | Note Edited: 0009328 | |
| 2022-01-12 18:48 | (SW) Bcan Yeh | Note Added: 0009332 | |
| 2022-01-13 09:40 | (SW) Bcan Yeh | File Added: pic1.jpg | |
| 2022-01-13 09:40 | (SW) Bcan Yeh | File Added: pic2.jpg | |
| 2022-01-13 09:40 | (SW) Bcan Yeh | Note Added: 0009338 | |
| 2022-01-13 09:47 | (SW) Bcan Yeh | Note Edited: 0009338 | |
| 2022-01-13 09:48 | (SW) Bcan Yeh | File Added: pic3.jpg | |
| 2022-01-13 10:32 | (SW) Bcan Yeh | File Added: VOD1.log | |
| 2022-01-13 10:32 | (SW) Bcan Yeh | Note Added: 0009340 | |
| 2022-01-13 15:44 | (SW) Bcan Yeh | File Added: pic4.jpg | |
| 2022-01-13 15:44 | (SW) Bcan Yeh | File Added: video1.mp4 | |
| 2022-01-13 15:44 | (SW) Bcan Yeh | File Added: pic5.jpg | |
| 2022-01-13 15:44 | (SW) Bcan Yeh | Note Added: 0009343 | |
| 2022-01-13 18:50 | (SW) Bcan Yeh | Note Added: 0009349 | |
| 2022-01-17 08:40 | (SW) Bcan Yeh | Assigned To | (ALTech) Younkwang Jung => (SW) Bcan Yeh |
| 2022-01-28 09:57 | (SW) Bcan Yeh | Note Added: 0009392 | |
| 2022-02-03 09:47 | (ALTech) SY Yoon | Note Added: 0009393 | |
| 2022-02-04 16:19 | (ALTech) SY Yoon | File Added: IPTVSTBChecker(v8.6)_ALTECH.zip | |
| 2022-02-04 16:19 | (ALTech) SY Yoon | File Added: UserGuide_IPTVSTBChecker(v8.6)_ALTECH.zip | |
| 2022-02-04 16:19 | (ALTech) SY Yoon | Note Added: 0009394 | |
| 2022-02-07 14:30 | (SW) Bcan Yeh | Note Added: 0009397 | |
| 2022-02-07 14:54 | (SW) Bcan Yeh | Note Added: 0009398 | |
| 2022-02-07 16:13 | (ALTech) SY Yoon | File Added: UserGuide_IPTVSTBChecker(v8.6)_ALTECH_220207.pdf | |
| 2022-02-07 16:13 | (ALTech) SY Yoon | Note Added: 0009399 | |
| 2022-02-07 19:27 | (SW) Bcan Yeh | File Added: S__172515365.jpg | |
| 2022-02-07 19:27 | (SW) Bcan Yeh | Note Added: 0009400 | |
| 2022-02-08 08:35 | (ALTech) SY Yoon | Note Added: 0009402 | |
| 2022-02-08 14:33 | (SW) Jacky Chiang | Issue Monitored: (SW) Jacky Chiang | |
| 2022-02-08 19:26 | (SW) Bcan Yeh | Note Added: 0009406 | |
| 2022-02-09 14:47 | (ALTech) SY Yoon | File Added: ATT_log_0209.zip | |
| 2022-02-09 14:47 | (ALTech) SY Yoon | Note Added: 0009409 | |
| 2022-02-09 15:25 | (ALTech) Sangmin Choi | File Added: 20220209_KSB1.ts | |
| 2022-02-09 15:25 | (ALTech) Sangmin Choi | File Added: 20220209_KSB2.ts | |
| 2022-02-09 15:25 | (ALTech) Sangmin Choi | Note Added: 0009411 | |
| 2022-02-09 17:28 | (SW) Bcan Yeh | Note Added: 0009418 | |
| 2022-02-14 19:17 | (ALTech) SY Yoon | Note Added: 0009445 | |
| 2022-02-14 19:17 | (ALTech) SY Yoon | Note Edited: 0009445 | |
| 2022-02-16 11:12 | (SW) Bcan Yeh | Note Added: 0009452 | |
| 2022-02-16 15:49 | (SW) Bcan Yeh | Note Added: 0009456 | |
| 2022-02-16 15:49 | (SW) Bcan Yeh | Note Edited: 0009456 | |
| 2022-02-22 14:28 | (SW) Bcan Yeh | Severity | s4-minor => s6-feature |
| 2022-02-24 10:16 | (SW) Bcan Yeh | Note Added: 0009499 | |
| 2022-02-24 13:02 | (ALTech) SY Yoon | Note Added: 0009501 | |
| 2022-02-24 17:02 | (SW) Bcan Yeh | Note Added: 0009503 | |
| 2022-02-24 17:15 | (SW) Bcan Yeh | Note Edited: 0009503 | |
| 2022-02-24 17:15 | (SW) Bcan Yeh | Note Edited: 0009503 | |
| 2022-03-04 17:03 | (SW) Bcan Yeh | Status | assigned => resolved |
| 2022-03-04 17:03 | (SW) Bcan Yeh | Resolution | open => fixed |
| 2022-03-04 17:03 | (SW) Bcan Yeh | Note Added: 0009546 | |
| 2022-03-04 17:03 | (SW) Bcan Yeh | Assigned To | (SW) Bcan Yeh => (ALTech) Younkwang Jung |
| 2022-08-10 09:33 | (ALTech) Younkwang Jung | Status | resolved => closed |





